At B2K Epic Adventures, authenticity and innovation are central to everything we do. As an overland tour operator in Indonesia, we have specialized product teams in each of our destinations, including Java, Borneo, Bali, and Komodo Island. With local experts who live and breathe these areas, we ensure that all of our travel experiences are as genuine as possible.
As an inbound tour operator in Indonesia, we carefully select attractions, restaurants, hotels, and more, and continuously evaluate them based on customer feedback. This ongoing review process allows us to act swiftly if our high standards are not upheld by our partners.
- Great tour destinations based on our knowledge and customer feedback
- Authentic food and dining experiences
- We employ local guides from the area, increasing employment opportunities and allowing you to explore the local culture more deeply.
As an inbound tour operator, B2K Epic Adventures is always ready to assist whenever your clients need us. For their safety and comfort while they are far from home, our back office is prepared to respond to calls and queries throughout their trip. If you need assistance due to unfortunate circumstances like schedule changes, flight delays, or even trip cancellations due to illness, our hotline staff is available around the clock. Additionally, we offer travel consulting. If you require a consultant familiar with the region to answer your questions precisely and free of charge, we have travel experts available. You can submit inquiries through our inquiry form, email, or by phone. Responses are most active during office hours.
TAILOR-MADE ITINERARIES
Leveraging the expertise of our Indonesian staff, we practice a philosophy of bespoke travel by crafting custom itineraries for each client. This commitment makes us a leading inbound tour operator for clients with specialized interests, supported by highly-skilled agents and knowledgeable on-the-ground personnel in each destination.
OUR COMMITMENT TO YOU
B2K Epic Adventures recognizes the importance of strong partnerships. With all our clients, we share a mutual dedication to quality and delivering authentic travel experiences. Our level of service and professionalism remains uncompromised, regardless of the client or destination. To fulfill this promise, we offer the following:
TIMELY AND PROFESSIONAL SERVICE
Prompt responses
We understand that timely communication is crucial for success in our industry. As your partners on the ground, we commit to responding to every inquiry on the same day or, at the latest, within 48 hours.
A professional organization
We utilize recognized and fully-integrated travel software. Our reservations and operations teams receive comprehensive and regular professional training, enabling us to deliver fast, consistent service and seamless itineraries across all our destinations.
TRAINING AND QUALITY
Exemplary service on the ground
From using high-quality vehicles to implementing thorough guide-training programs, we are committed to providing the highest level of service possible. Our preferred suppliers undergo regular and rigorous training to ensure that quality consistently meets our high standards.
Knowledgeable and well-trained staff
We ensure our teams are the most knowledgeable and qualified in the tourism industry through comprehensive, industry-leading training programs.
SPECIALIZED TEAMS AND PERSONAL SERVICE
Whether it's Indonesia Overland Tours, Bali day tours, cultural tours, Bali Eco Traveler experiences, yoga retreat trips, MICE, or general travel needs, we have specialized teams in each destination ready to offer personalized services tailored to each request.
